We want our customers to be completely satisfied with their purchase. If anything about your transaction is not to your satisfaction, please contact us BEFORE leaving feedback, inform us of the issue, and we will do our best to resolve the problem to your satisfaction in order to receive positive feedback. We think good communication ensures a successful transaction and efficient problem resolution in advance of posting permanent feedback and gives both parties the best chance for a positive trading experience on eBay. Unless Sold “As-Is,” all of our products come with a 14 Business Day Warranty, beginning the day item is received. Returns are only accepted on items received in different condition than stated in the ad. If your item is received in a different condition than stated (DOA, no.